At Jéllore, your privacy matters to us. We only collect and process the data we need to provide and improve our services — and we treat your information with care and respect. We will never sell your personal data to third parties for marketing purposes.
This Privacy Policy explains:
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What information we collect
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How and why we use it
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With whom it may be shared
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How we protect and store it
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Your rights regarding your personal data
If you have any questions, you can always reach us at info@jellore.se.
1. Data Processing Overview
Website & Services
This policy applies to the use of our website (Jéllore) and the services you access through it.
Hosting & Service Providers
We use Shopify, Google Workspace, Klaviyo, and a secure hosting provider to run our store and email services. These partners only process your data as needed to support our operations and are contractually bound to keep your information safe.
Security Measures
We use SSL encryption, strict password policies, and other technical safeguards to protect your data from unauthorized access, misuse, or loss.
2. Purpose of Data Collection
We process your data only to:
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Fulfill and manage your orders
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Provide customer support
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Improve our website and services
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Comply with legal and accounting obligations
We do not use your personal data for targeted advertising without your explicit consent.
3. Automatically Collected Information
When you visit our website, we may automatically collect non-personal data such as:
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Your anonymized IP address
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Browser type and version
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Operating system
This helps us maintain and improve site performance.
4. Sharing Your Data
Your personal data will only be shared with:
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Service providers necessary to run our store (e.g., hosting, email, payment processors)
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Accountants or legal authorities when required by law
We will never sell your data to third parties for commercial gain.
5. Data Retention
We keep your data for as long as you are a Jéllore customer.
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If you request deletion of your account (“right to be forgotten”), we will remove your customer profile unless we are legally required to retain certain records (e.g., invoices for tax purposes).
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All retained data is stored securely.
6. Your Rights
You have the right to:
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Access: Request a copy of the personal data we hold about you
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Rectification: Correct inaccurate or incomplete data
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Restriction: Limit how your data is processed
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Data Portability: Request your data in a structured, machine-readable format
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Object: Stop certain types of processing
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Deletion: Request permanent removal of your data
We respond to all requests within 30 days. For security, we will verify your identity before processing your request.
7. Legal Disclosures
We may be required to share your information in cases of:
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Tax investigations
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Criminal investigations
In such cases, we comply with the law but always aim to protect your privacy to the fullest extent possible.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. If major changes affect how we use your data, we will notify you via email.
📧 Email: info@jellore.se
🕒 Customer Service Hours:
Mon–Fri: 8:00 AM – 6:00 PM
Sat–Sun: 10:00 AM – 4:00 PM
We aim to respond within 24 hours.